"It's not about quality per se, it's about our products," says David Rooney, director of Chrysler's
marketing and global communications. "It's not about celebrities. It's about the product being the star. Beneath the style, the exterior of the car, getting underneath that and educating people about
the technologies in our products."
The company has improved its quality and technology, but a negative perception persists: "We want them to understand that they are more than nicely styled vehicles. There's a lot of technology underneath."
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