Part of the reason for the change is the growth of
free, ad-supported Web services offered by Google; consumers no longer need desktop software to write documents and create spreadsheets, which has left the technology giant searching for new sources
of revenue. The other reason is opportunity: "All marketing will be digital sometime in the next 10 years," said Ballmer.
The Microsoft of the future will be a triumvirate of software, ad serving and media content. Thanks to its $6 billion acquisition of aQuantive, the company has become an instant player in ad delivery and marketing services. Other acquisitions, like the in-game advertising company Massive, give Microsoft the ability to deliver ads in media its competitors cannot reach. Mobile advertising, too, figures to be a huge area of expansion for the software giant, which continues to go toe to toe with Google.