Thanks for this!
One problem is that many large clients have become accustomed to reams of data, and sometimes seem to think that the volume of the reporting is directly relevant to the volume
of work being preformed.
In fact, I've witnessed situations where far more time could be spent "working" on a domain as opposed to generating multi colored "cubicle wallpaper" that yes, does
undoubtedly get ignored the majority of the time.
Helping them narrow down exactly what they need to know is far more valuable a service.
I'd go on, but it's time to give my troops their
bananas now...