Ben Weiss is the Director of Platform Strategy, Retail, at SocialCode, where he helps clients ranging from traditional department stores and mall brands to digital natives and personal luxury elevate customer experience and move more product. Focusing on ways to defend and grow market share in an intensely competitive marketplace with unprecedented customer expectations, Ben works across SocialCode’s book to ensure every client has the right foundation to quantify omnichannel performance and the right mix of sales plus value messaging to create an upward migration journey.