Social Media Insider
But a report from Sprout Social finds customer service is relatively low on brands' priorities lists when it comes to social media. Read the whole story
Facebook plans to prohibit advertisers from targeting ads to users under 18 based on their activity on websites and apps, as well as their … Read the whole story
"Can we move away from the outdated notice-and-consent model to govern questions surrounding personal data?" FTC Commissioner Rebecca Kelly Slaughter asked Tuesday. Read the whole story
The mysterious event hyped by Disney turned out to be a livestream of an actual stream, used to kick off a new Disney Bundle … Read the whole story
Fox News Channel is down 34% in Nielsen live-plus-same day time-shifted viewing, with MSNBC down 37% and CNN losing 43%. Total day results for … Read the whole story
Google's Search and Other brought in $35.8 billion, up from $21.3 billion. The number reflects a comparison to 2020 at the height of the … Read the whole story
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Customer satisfaction with search engines and information sites fell for Verizon Media's AOL by 3%, remained stable for Google and Bing and improved by … Read the whole story
Netflix and other streamers have previously introed cheaper, mobile-only plans in India and Latin America, where mobile is the only viable option for video … Read the whole story
Advertisers can now use brand-safety floor controls and suitability tiers on YouTube, Facebook and many other digital channels. Read the whole story
FoxNews.com and USAToday.com were tops, slightly leading other sites. Read the whole story
Pinterest wooed influencers Tuesday, announcing ways for content creators to generate revenue by promoting items across the site. It added support for affiliate links … Read the whole story
Features including the ability to go live with co-hosts, hold Q&As and improve keyword filters make TikTok LIVE more competitive with platforms like Instagram … Read the whole story
Malicious actors have been busy during the COVID-19 pandemic. Barracuda lists the five leading types of digital crime. Read the whole story
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"To the best of our knowledge, this is the first time sentiment analysis has been used to explore the effectiveness of influencers," says Watson. Read the whole story
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Consumers think Netflix first -- and then everything else. That means no ads. Read the whole story
