But a report from Sprout Social finds customer service is relatively low on brands' priorities lists when it comes to social media. Read the whole story
The assistant will feature Disney characters' voices and call up more than 1,000 interactive experiences and content. Read the whole story
"Sunday Night Football" is up 5% for the first three games, while "Monday Night Football" is seeing a 9% increase. Read the whole story
Night School, known for its game "Oxenfree," will help Netflix develop a library of branded games to draw in new subscribers. Read the whole story
The report argues that brands should assess how well each platform aligns with their values, and shift media investments toward platforms that are implementing … Read the whole story
The pandemic prompted a decline in demand for shared transportation, and consumers aren't eager to return, per CarGurus. Read the whole story
The IT software and services sector is most likely to employ DMARC (domain-based message authentication and conformance) record, the standard email authentication method. Read the whole story
Americans for Prosperity argues that the ordinance should be struck down as a "content-based" restriction on speech. Read the whole story
A federal appellate court has refused to reinstate claims against Google, Twitter and Facebook brought by family members of victims. Read the whole story
TikTok wants to sell more advertising, but it needs to ensure advertising on its platform remains safe. Adding a partner like DoubleVerify, which can … Read the whole story
TikTok made a significant move today toward ensuring the safety of brands that want to advertise on the platform. Read the whole story
Fintech company SKUx wants to change the way brands deliver discounts to consumers, and in turn, increase returns from performance marketing. Read the whole story
More than half of consumers will accept longer delivery times in exchange for free shipping, ESW reports. Read the whole story
The ability to appear and be found in search became critical as entire sectors moved to digital nearly overnight. Moreover, search insights gave us … Read the whole story
Brands and shoppers differ on whether email is personalized. But an opportunity awaits, especially for firms sending triggered emails, Cordial reports. Read the whole story
The six-month program will school three "budding 'TikTokers'" on the state-of-the-art expertise developed by LINK. Read the whole story
The first key takeaway from the 2020 Census shows Hispanics are having a baby boom. Read the whole story