Small businesses are beset with challenges -- but they are making use of email and other ecommerce channels. Read the whole story

A new study finds that personalization is not as popular with consumers as we may think. Read the whole story

SAP, which announced four months ago that it was acquiring Gigya, is using that firm's capabilities to help firms cope with GDPR. Read the whole story

Email panel data can be a game-changer. Cutting-edge email marketers use panel data for a lot of tasks, including: Read the whole story