From emojis to animation, there are many creative features that can add warmth to Yuletide messages. Read the whole story
As if it wasn't already, this confirms Gmail's place as the elephant in the room when it comes to email deliverability. Read the whole story
Customer satisfaction questions are seen as a form of advertising when included in an email without consent. Read the whole story
"This substantial concession ... demonstrates, contrary to the claims of the law's supporters, that there is no urgent problem that these regulations are needed … Read the whole story
As it finalizes a report that could change the direction of search, The Australian Competition and Consumer Commission has released additional information on its … Read the whole story
As part of its ongoing "Life Online" research, experience design researcher Norman Nielsen Group has identified a new, troubling media pathology: that people increasingly … Read the whole story