Email Insider
by Ray Schultz, Columnist
Are you in charge of sending cart abandonment emails? It may pay to find out why people are leaving. A new study by Metrical and Skava sheds some light. Read the whole story
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by Ray Schultz
The new tool allows each team to control its own content, and send transactional emails without coding, Dyspatch says. Read the whole story
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by Ray Schultz
Customer engagement firm Kronos Care helps brands build loyalty through branded notification experiences, the company says. Read the whole story
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by Ray Schultz
Scammers are taking advantage of consumer needs and the shutdown of regulatory agencies. Read the whole story
by Nina Lentini
Emily Randall, interactive digital media, Chick-fil-A, says her team has rallied around this: When you know someone's story, you can care for them personally. Read the whole story
by Joe Mandese
Amazon remains the world's most valuable brand, expanding its worth nearly 25% to an estimated $187.9 billion in 2019, according to the just-released Global … Read the whole story