Email Insider
by Ray Schultz, Columnist
North America is far from dominant in engagement metrics. Europe -- perhaps because of GDPR -- is stronger, GetResponse reports. Read the whole story
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by Ray Schultz
The 2017 incident, discovered on Aug. 20, includes API keys and SSI certificates for a subset of the firm's WAF customers. Read the whole story
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by Ray Schultz
Freshworks offers Freshdesk, software that facilitates customer support conversations in email and other channels. Read the whole story
by Joe Mandese
The confidence top marketers have in the overall U.S. economy rebounded slightly in August after crashing in February, according to the most recent twice … Read the whole story

COMMENTARY
by Laurie Sullivan, Staff Writer
"Review hijacking" -- when a product's seller links positive reviews from another, unrelated product with its own to trick potential buyers -- seems to … Read the whole story