Email Insider
by Ray Schultz, Columnist
Most firms lack enterprise-wide CX analytics, and few are gaining context-based insights, NTT reports. Read the whole story
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by Ray Schultz
Sendlane clients can improve their email results by using the combined services, the firms say. Read the whole story
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by Ray Schultz
Gmail is working on a purported design bug that has eliminated the Empty trash now and Empty spam options, according to Android Police. Read the whole story
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by Ray Schultz
The National Consumers League reports a tripling of spoofing and phishing complaints. Read the whole story
COMMENTARY
by Wendy Davis, Staff Writer
New proposed regulations "are largely a step backwards for protecting consumers' privacy, particularly in terms of consumers' attempting to stop the sale of their … Read the whole story
by Gavin O'Malley
From cancelled events to supply-chain issues, the impact of the coronavirus continues to ripple throughout the technology industry. Read the whole story