Email Insider
by Ray Schultz, Columnist
Many agents are making greater use of personalization because they now have time to do it, a study by ActivePipe finds. Read the whole story
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by Ray Schultz
Some say communications about COVID-19 are making them more afraid to visit retail stores, Digital Commerce 360 reports. Read the whole story
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by Ray Schultz
Most organization members like or love email, with phone calls/texts a distant second, Personify reports. Read the whole story
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by Ray Schultz
MoEngage clients can run AI predictions for customer engagement and purchase behavior, the company says. Read the whole story
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by Wendy Davis
"Businesses should not be penalized under the CCPA for current conduct or activities when their attention is rightfully focused on the dire and important … Read the whole story
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by Richard Whitman, Columnist
It's all-consuming isn't it? A lot of worry, and very little relief. Read the whole story