The travel field is hurting, but people may be reading retail emails for distraction, MessageGears reports. Read the whole story
Home furnishing sites are thriving, but not fashion brands, Namogoo reports. Read the whole story
Rapid Recovery Response is designed to help hoteliers deploy emails at an appropriate price point, the company says. Read the whole story
Most consumers will switch to other brands if they become too annoyed by account sign-up issues, Trulioo reports. Read the whole story
Did critical emails end up in Boris Johnson's spam folder? That seems to be the case. Read the whole story
Consumers are gravitating toward brands that demonstrate integrity and a willingness to help people cope with uncertainty, a survey by advertising agency The Variable … Read the whole story
Ad groups say a proposed requirement to honor browser-based opt-out tools would violate companies' free speech right to share information. Read the whole story