SMS seen as more timely than email for confirming pickups and providing other forms of information, Infobip reports. Read the whole story

The new tool combines all activities including email marketing into one dashboard, the company says. Read the whole story

Firms are reducing their reliance on vendors during the downturn, and many will not work with new ones, Mission Control reports. Read the whole story

Bringing the same technology to ecommerce that underpins both YouTube and Google Search, the deep-learning algorithms no longer just power views and search results. … Read the whole story