North America has seen the biggest increase in customer tickets with 19%, Zendesk reports. Read the whole story

Users can apply Salesforce email templates and attach Salesforce files to emails, the company says. Read the whole story

Kordek is the co-founder of Trendline Interactive, and has also served several companies on the client side. Read the whole story

"Californians have a constitutional right to privacy, and it is vital that the state protect that right even in this time of unprecedented crisis," … Read the whole story