Email Insider
by Ray Schultz, Columnist
Telecom operators are doing a miserable job of using email for customer service, and only slightly more than half even provide an easy-to-get-at email address, Netomi reports. Read the whole story
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by Ray Schultz
The company also provides files of startups and executives at home, with email addresses. Read the whole story
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by Ray Schultz
Home service providers are able to manage multiple channels from one application, the company says. Read the whole story
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by Ray Schultz
Former CEO Mark Frost will remain as an advisor to the digital experience firm. Read the whole story
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by Laurie Sullivan
Early predictions suggested disruption of 3% to 5% of internet traffic, from slow websites to videos and ads. Sunday "was a bad day for … Read the whole story