Email Insider
by Ray Schultz, Columnist
Brands have cut back their phone operations in favor of online service during the pandemic, ResultsCX reports. Read the whole story
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by Ray Schultz
Online sales contributed almost 20% of total sales, growing by a large percentage YoY. Read the whole story
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by Ray Schultz
Delivered by email, the purported gift cards serve the Dridex banking trojan, Cybereason reports. Read the whole story
by Wendy Davis
"There is no legally protected privacy interest in IP addresses," U.S. District Court Judge James Donato wrote in a decision dismissing claims against Facebook. Read the whole story

COMMENTARY
by Joe Mandese
As 2020 comes to an end, will next year return to a more balanced sense of reality? You know, one based on facts, not … Read the whole story