Businesses are racing to catch up with rising customer expectations, two studies show. Read the whole story
UK-based Pure360 serves such brands as NHS and Whirlpool. It furthers Spotler Group's geographic market expansion, firm says. Read the whole story
Many are making alternative plans such as creating their own gifts or experience, QuestionPro reports. Read the whole story
U.S. and European brands are also focusing on loyalty programs and weekly offers. Read the whole story
Two House Democrats have reintroduced a sweeping privacy bill that would impose broad restrictions on companies' ability to use online data for ad targeting … Read the whole story
Haven't we all been the victims of relentless targeting ads? Read the whole story