Email Insider
by Ray Schultz, Columnist
U.S. consumers exceed the world average in always or often ignoring or deleting emails, Airship reports. Read the whole story
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by Ray Schultz
But most firms are planning to revamp their programs over the next three years, Antavo reports. Read the whole story
by Ray Schultz
Firms' standing in the Reputation Retail Industry 2021 report is based on reviews and other factors. Bath & Body Works is the winner this … Read the whole story
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by Ray Schultz
The new features include an easy-to-use email designer, the company says. Read the whole story
by Wendy Davis
Lawmakers on Wednesday reintroduced a bipartisan "dark patterns" bill that takes aim at web interfaces and other design elements that trick users into allowing … Read the whole story
COMMENTARY
by Laurie Sullivan, Staff Writer
A total Amazon Web Services outage would nearly take the world dark, as we learned Dec. 7 when everything from Christmas lights to banking … Read the whole story
by Wendy Davis
Amazon dupes consumers by failing to clearly distinguish paid ads from organic listings in its search results, a coalition of labor unions alleges. Read the whole story
COMMENTARY
by Fern Siegel
While the Debt Collection Rule allows debt collectors to remind you of your unpaid obligations on social media, no one else will see the … Read the whole story