The employee supplied the email addresses from OpenSea and five other customers to an external bad actor, the company reports. Read the whole story
Personalized service is lacking, many shoppers say, and 60% would jump after one or two bad experiences, Customer Contact Week Digital reports. Read the whole story
Some Gmail users have received banner notifications with emails, asking if they wanted to continue receiving messages from the sender. Read the whole story
Data shows at least a third of Gen Zers want to find a high-paying job. Read the whole story
Google has reportedly proposed splitting parts of its business that auction and place ads on websites and apps into a separate entity under Alphabet. … Read the whole story
If the metaverse materializes into a globally adopted reality, creator marketing will likely play a major role in brand success. Read the whole story
Loyalty discounts on products or services are most sought by 79% of U.S. consumers, up from 71% only two years ago. Read the whole story