But almost all companies think they put the customer at the center of everything, and their experience is a good one, Edison Research reports. Read the whole story
Constant Contact says its new service enables small businesses to move beyond email. Read the whole story
The new offering allows brands to send personalized emails based on behavioral data. Read the whole story
Email is the workhorse of digital media land. Our world revolves around that little ampersand. Read the whole story
Twitter Pixel, Conversion API and App Purchase Optimization tools are available to all of the social platform's advertisers. Read the whole story
Almost a fifth of people who abandoned a brand shared their displeasure on social media. Read the whole story