Companies are now focusing more on customer happiness than profits, IDC reports. Read the whole story
Validity clients can choose their Free or Elements editions based on where they are in their CRM journey, Validity says. Read the whole story
The integration allows brands to suppress paid social ads when a customer converts on WhatsApp or any touchpoint, Braze says. Read the whole story
Microsoft Advertising will change the way broad-match modifier (BMM) keywords are served for search ads, starting today. Read the whole story
According to a recent "NYT" article, Zuckerberg now has his sights set on leading the generative-AI boom, using AI to develop more products faster. Read the whole story
Android users are urging a federal appellate court to revive a lawsuit claiming that Google misappropriated their bandwidth by allegedly collecting data from idle … Read the whole story
Single copies will also not be available on Kindle Read the whole story