Email Insider
by Ray Schultz, Columnist
A majority of firms do not monitor quality, and even fewer track performance, Customer Engagement Insider reports. Read the whole story
by Ray Schultz
The most-searched subject across the country is how to build a YouTube channel, Clarify Capital reports. Read the whole story
by Ray Schultz
Fueled by its acquisition of Pixlee TurnTo, Emplifi supports user-generated content creation. Read the whole story
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by Wendy Davis
"A fraud class where over three million members have seen dramatically different representations simply cannot be tried through common evidence," Meta argues to a … Read the whole story

COMMENTARY
by Laurie Sullivan, Staff Writer
Google plans to discontinue four rules-based attribution models in Google Ads and Google Analytics, relying more on other models supported by AI. Read the whole story
by Colin Kirkland
Reality Labs, Meta's metaverse division, received 20% of the company's total spending and lost around $24 billion in 2021 through the end of 2022. … Read the whole story