Email Insider
by Ray Schultz, Columnist
Almost all buyers say positive interactions will persuade them to return, Oracle Service and Ascend2 report. Read the whole story
by Ray Schultz
The change, while it might be a test, is not sitting well with some consumers. Read the whole story
by Ray Schultz
Marketers can conduct personalized campaigns from Marigold's Emma platform. Read the whole story
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by Wendy Davis
Florida lawmakers late last week passed a privacy bill that could give state residents a limited ability to wield some control over their data. Read the whole story
by Robert Williams
Many middle-income consumers have a savings buffer to help withstand a possible recession. Read the whole story
by Wendy Davis
Google is urging a federal appellate court to reject Android users' attempt to revive a lawsuit claiming the company misappropriated bandwidth by collecting app-related … Read the whole story
by Joe Mandese
New nightmares include budget cuts, and managing consumer loyalty, attention and expectations. Read the whole story