Email Insider
by Ray Schultz, Columnist
Shoppers will reply to a text more quickly than they do to an email, SimpleTexting reports. Read the whole story
by Ray Schultz
Clients can use the tools to deliver tailored experience in a trustworthy way, Deloitte Digital and Salesforce say. Read the whole story
by Ray Schultz
The new solution applies generative AI to email and call summaries. Read the whole story
by Ray Schultz
Twilio, which invested in Frame AI last year, is using the platform within Twilio Flex. Read the whole story
by Karlene Lukovitz
Google says the research is inaccurate. The report says some advertisers have asked for refunds. Read the whole story
by Robert Williams
Many consumers in the U.S. and Canada want easily accessible information about environmental sustainability from brands. Read the whole story
COMMENTARY
by Wendy Davis, Staff Writer
AI company OpenAI was hit with two new lawsuits this week, both dealing with the way developers harness online material to train technology such … Read the whole story