The D2C brand's new "Vote in Bed" campaign promotes absentee voting from the comfiest spot in the house. Read the whole story
Nearly 25% of all first-half D2C ad impressions on TV came from five brands: Carvana, Wayfair, Grubhub, Peloton and Noom, reports iSpot.tv. Read the whole story
The pandemic has been good to some companies, including one that sells cleaning supplies directly to consumers. Read the whole story
North America has seen the biggest increase in customer tickets with 19%, Zendesk reports. Read the whole story
Complaints spiked around 2 a.m. The incident also affected various Google services. Read the whole story
The aggregate score based on five areas is lower than what brands give themselves, Listrak reports. Read the whole story
Retailers personalize their websites more to retain customers than to acquire new ones, Yieldify reports. Read the whole story
The main barriers to more entertaining material are lack of budget, in-house skills and executive buy-in, Ceros reports. Read the whole story