Top of The News
by Thom Forbes
Two stalwarts of the consumer ecology - Procter & Gamble and Walmart - talked about disappointing recent results yesterday, with its leaders characteristically upbeat about the ways they are
addressing … Read the whole story
RETAIL
by Sarah Mahoney
The sponsorship is the latest example of the company's effort to built cultural clout with Gen Y, at a time of intense price-driven competition … Read the whole story
RESTAURANTS
by Karlene Lukovitz
Denny's is looking to build on the audience success of its "Grand Slams" video series and deepen engagement and loyalty with existing fans with … Read the whole story
TELECOM
by Aaron Baar
"Our customers know they can come to an AT&T store to experience the future of a connected life," says Brian Shay, president of retail … Read the whole story
RESEARCH
by Tanya Gazdik
JetBlue is back on top of the airline category in the 2016 Customer Loyalty Engagement Index, displacing Air Canada, which fell to second. Delta … Read the whole story
COMMENTARY
by
After his unfortunate robo-appearance at the last Republican debate, candidate Marco Rubio owned up to a poor showing and pledged to his supporters that … Read the whole story
COMMENTARY
by Larry Weintraub
Musicians still need a hit, even if it is just a viral YouTube video or an NPR tastemaker callout. But the glass is half … Read the whole story