Two stalwarts of the consumer ecology - Procter & Gamble and Walmart - talked about disappointing recent results yesterday, with its leaders characteristically upbeat about the ways they are addressing … Read the whole story
The sponsorship is the latest example of the company's effort to built cultural clout with Gen Y, at a time of intense price-driven competition … Read the whole story
Denny's is looking to build on the audience success of its "Grand Slams" video series and deepen engagement and loyalty with existing fans with … Read the whole story
"Our customers know they can come to an AT&T store to experience the future of a connected life," says Brian Shay, president of retail … Read the whole story
JetBlue is back on top of the airline category in the 2016 Customer Loyalty Engagement Index, displacing Air Canada, which fell to second. Delta … Read the whole story
After his unfortunate robo-appearance at the last Republican debate, candidate Marco Rubio owned up to a poor showing and pledged to his supporters that … Read the whole story
Musicians still need a hit, even if it is just a viral YouTube video or an NPR tastemaker callout. But the glass is half … Read the whole story