Top of The News
by Steve Ellwanger
Will 2021 bring long-needed reconciliation between food delivery services and their drivers, as well as with restaurant industry at large? Read the whole story
AUTOMOTIVE
by Tanya Gazdik
Succeeding Mark LaNeve in the sales role is Andrew Frick, who has been appointed Ford vice president, sales, U.S. and Canada. Read the whole story
MOBILE
by P.J. Bednarski
The slogan seems to predict innovation -- while also noting that in 2021, "normal" needs a reset. Read the whole story
COMMENTARY
by Tanya Gazdik, Staff Writer
With filming restrictions continuing, Toyota instead is relying on exterior shots of the vehicle coupled with disembodied voices. Read the whole story
COMMENTARY
by Sarah Mahoney, Staff Writer
One big trend: "stealth luxury" items, which look expensive without a screaming-loud logo. Read the whole story
COMMENTARY
by Dave Edelman
It's shocking how few companies have the analytics tools and leadership to fix the "detours" in customer journeys. Read the whole story
by Larissa Faw
Virginia's Douglas Freeman High School's nickname, the Rebels, has been controversial for years. With help from VCU, it's changing to the Mavericks. Read the whole story
by Sara Guaglione
The institution has transformed into a multimedia, digital-first newsroom and business, Sulzberger noted. Read the whole story
COMMENTARY
by Ray Schultz, Columnist
Deloitte describes technologies that can help retailers create bespoke customer experiences. Read the whole story