The Social Graf
by Erik Sass, Staff Writer
Here's a year-end puzzle for you: are companies making more major screw-ups than before, or are we just more likely to hear about them because social media allows consumers to … Read the whole story
by Mark Walsh
Taco Bell on Thursday kicked off ambitious integrated campaigns for a pair of new products -- its new "Loaded Griller" and a 12-taco variety … Read the whole story
by Tanya Gazdik
In spite of the factors that make holiday travel unappealing, Americans are increasingly optimistic about traveling, according to an IBM analysis of social media … Read the whole story
COMMENTARY
by Fard Johnmar, Op-Ed Contributor
For more than a year, we have been conducing observational research with active digital health consumers (or e-patients) in their natural online habitat. We've … Read the whole story
COMMENTARY
by Catharine P. Taylor
BREAKING: Instagram's No. 1 user Kim Kardashian considering dropping photo service. Following the week we've had, I can hardly think of a headline that's … Read the whole story