Here's a year-end puzzle for you: are companies making more major screw-ups than before, or are we just more likely to hear about them because social media allows consumers to … Read the whole story
Taco Bell on Thursday kicked off ambitious integrated campaigns for a pair of new products -- its new "Loaded Griller" and a 12-taco variety … Read the whole story
In spite of the factors that make holiday travel unappealing, Americans are increasingly optimistic about traveling, according to an IBM analysis of social media … Read the whole story
For more than a year, we have been conducing observational research with active digital health consumers (or e-patients) in their natural online habitat. We've … Read the whole story
BREAKING: Instagram's No. 1 user Kim Kardashian considering dropping photo service. Following the week we've had, I can hardly think of a headline that's … Read the whole story