The worldwide market for Bluetooth Smart and Smart Ready is projected to grow to $39 billion by 2025, according to a report by Grand … Read the whole story

Louis Vuitton has launched a chatbot through Facebook Messenger. The luxury retailer announced that the purpose of the chatbot is to make instant customer … Read the whole story

Niche brands thriving on social media are taking customers from incumbent retailers, leaving behind a widespread carnage of brick-and-mortar stores. Physical stores have been … Read the whole story

Microsoft is working with HomeAdvisor and a "substantial" number of brands to build visual features into chatbot services. In the home services market, the … Read the whole story

Google and Amazon are now at war over the "reciprocity" of services and devices sold on each other's platform. Read the whole story