Kmart turned a store in Joliet into a drive-through warehouse that it renamed MyGofer. Meijer has installed GroceryExpress drive-up windows at
stores in St. Charles and Aurora. In Mount Prospect, a recently remodeled Walmart also has a drive-through.
Shoppers are comparing prices on the Internet and shopping 24 hours a day, says Rob Fleener, vp of business development at Meijer, and brick-and-mortar stores need to finds ways to compete against virtual merchants such as Amazon and eBay. A report from E-tailing Group last September found that 32% of shoppers ranked in-store pickups as valuable, up from 22% in 2008.