Commentary

Content, Content Everywhere -- But Is It Safe To Drink? We Need A Marketplace For Web Video

In a world where there are an incredible number of potential content opportunities, marketers have limited means to actually discover and evaluate them. In fact, among the content industry, it's all the rage to name your favorite "over-looked" Web series that a brand should be sponsoring. So why aren't we seeing more marketers make the smart move into original Web series? What's holding them back?

There's a number of factors at play here. Let's start first with the brand's content strategy. To effectively implement content that maximizes paid, owned and earned media, brands and marketers need a comprehensive game plan. This strategy becomes your program foundation and directs the planning for original, co-created, curated and user generated content. 

Unfortunately, many marketers can't even get started because they confuse original and co-created content. The telltale symptom of their confusion is this: "We love your series idea but we want to make a few changes." I've seen marketers and agencies alike make this mistake. For instance, they start with an original scripted comedy for parents. But after all the "feedback," they end up with an unscripted show about moms, all centered on the brand. Close but no cigar.

In order to truly create a thorough content strategy, brands need to step back and look at the big picture. For instance, in the last example, instead of "making a few changes", the brand would be better served through a strategy where it leaves the scripted series be, produces its own unscripted series and then connects the two through sponsorship and integration. That way, the brand can create its own content but still benefit from an already established web series. It can be as simple as airing an online ad during one series for the other, having a character from the established series cross over, and so forth. By creating a solid, comprehensive content strategy, brands and marketers are able to maximize paid, owned, and earned media.

I've Never Heard of That Show

Once a complete content strategy is in place, the next hurdle marketers and agencies face is characterized by the oft-said statement, "I have never heard of that show." Feel free to change out the word "show" with either series, YouTuber, etc.

This objection is a lot tougher to handle than it first may seem. You have to start by realizing that that statement is really a few questions rolled up into one: how do I know the show is good? Where do I find it? How big is their audience? How do we make a deal with them?

Media agency partners have become the main source for information regarding content opportunities. Unfortunately, very few agencies are actually equipped to successfully navigate and interpret the world of original online content. And to complicate matters, there are no standard measurements to evaluate the popularity of content. How does one define a view of content? Every platform measures a view differently. And how do you differentiate between a user-initiated view and an auto play view? Right now there is a huge variance in engagement (though it should be said: the International Academy of Web TV (IAWTV) is actually working with various web video publishers and metrics providers to provide clarity on this issue). 

It comes down to this: everyone, including marketers and agencies, like to work with what they know. But with the explosion of original web series, it's become impossible for someone to stay informed about it all. And considering partnering with a web series that you've never heard of is like buying a product that you haven't heard of: very uncomfortable. In this case, YouTube and blip.tv have become the first places to look for new content. But even then you don't have all the information you need. 

So here's the fix. What brands really need is a marketplace for original web video: a trusted service that can help you evaluate a web series in terms of audience composition and size, distribution methods, publishing model, context, and media value. Something that can assign an overall "good housekeeping" seal of approval to web series. A service where you can make media buys and plan program sponsorship. It would be a welcome addition to the execution of any marketer's content strategy-and the key to helping more marketers move into original online video. We'll be there waiting.

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4 comments about "Content, Content Everywhere -- But Is It Safe To Drink? We Need A Marketplace For Web Video ".
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  1. Pooky Amsterdam from PookyMedia, July 5, 2011 at 3:43 p.m.

    Couldn't agree with you more on this Paul. Plus the added value of this kind of marketplace is that it makes video production teams easier to identify, for the "cream" that rises. As video is so important and such a hallmark of message, the brands are well served when they see who is executing what, and how that content can be right (or wrong) for their overall strategy. In this age of Transmedia, video must be part of the integrated message and distribution of such. The moving message gets clicked.

    Integrating web series that works for the brand and audience makes complete sense as there is much evidence that targeted video is watched, and willingly shared. And which can also speak to each brands demographic. What a great opportunity there is now for those of us in this field. We definitely need a place where ad agencies and the brands they serve can find what is new, what the numbers are, what is trending and what speaks to them. This would be a great service indeed.
    Well said, sign me up.

  2. Damian Bruno from Blip Networks, Inc., July 5, 2011 at 11:19 p.m.

    Paul, thanks for a great article. I joined blip.tv last December, charged with redesigning the company's destination website. I was new to the space and, like you, longed for a "Good Housekeeping Seal" for web series. I remember looking through the site and saying to myself, "Where do I start?" "What is all this stuff?"

    Over the next six months, we restructured our content team and built a new experience that showcases what we believe to be the very best quality web series on our network. When you look around the blip.tv home page, or sift through the content in categories such as comedy, drama, music or learning, you'll see only series that our programming team has rated and selected to be showcased. At last count, we are promoting about 2,000 web series on the site (this is only about 5% of our total library).

    I like to think we made a dent in that "Good Housekeeping" need you point out in your article. And while I'm not privy to the details of day-to-day conversations, I know that our sales execs are talking with advertisers all day, every day, about audience composition, distribution methods, and creative sponsorship opportunities associated with these best-in-class series. That said, blip.tv's mission, and therefore mine, is to continually elevate awareness for web series among viewers and marketers alike. To that end, I'll definitely keep an eye out for additional comments to this post and your future posts for ideas on how to keep the momentum going.

    Thanks again for a really thoughtful piece.

  3. Mark Burrell from Tongal, July 6, 2011 at 1:45 p.m.

    100% correct!

  4. Glen Powell from heavyGFILMS, July 8, 2011 at 6:23 a.m.

    Sign us up for the marketplace! Or what can I do to help move this along from idea to reality?
    There are a couple of sites out there that are covering the basics (Placevine & Tubemogul come to mind) and Blip.tv is making great strides to surface some great shows as well.

    To us it isn't great content unless people watch… and there are a large number of reasons they won't watch.

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