Direct Response Television Data Update As a follow on to a Brief released in early March, more of the data has become available and may be of interest to those who captured the first
portion. In February the Electronic Retailing Association (ERA) unveiled initial results of a consumer tracking study designed to monitor and update direct response television (DRTV) viewership
trends as well as consumer attitudes and preferences about electronic retailing. Elissa Matulis Myers, ERA CEO, said "much of the news is great and reflects the growing importance of direct response
TV in the marketing mix."
The results shed definitive light on the ways that consumers interact with DRTV including infomercials (30-minute long form paid television programming), direct response
television advertisements i.e. "spots" (short form 30-second to two minute TV ads), and live shopping via home television shopping networks such as QVC, HSN, Shop at Home, and ShopNBC.
Electronic Retail Association Tracking Study Highlights
- Out of the total adult population of Americans, 63% watch some form of DRTV advertising, translating to a customer base of 136.2 million
viewers. While this is strong participation, overall DRTV viewership has declined 11 percentage points since a previous 1996 study.
- While DRTV viewers continue to skew female, they do not hold
as dominant a position as previously believed.
| Total
Viewers | Total Non-Viewers | Total Buyers |
| Primary Gender | Female 53.2% | Male 55.4% | Female 51.7% |
| Mean Age | 41.2 | 45.2 | 45.9 |
| Primary Ethnicity | Caucasian 75.8% | Caucasian 76.4% | Caucasian 79.3% |
| Primary Employ | Full-time 52.7% | Not Emp. 47.3% | Full-time 58.6% |
| Status Marital Status | Married 49.3% | Married
52.8% | Married 60.3% |
| Children Present | Yes 40.1% | Yes 38.5% | Yes 43.1% |
| Residence | Suburban 31.7% | Small Town 31.5% | Suburban 31.0% |
| Mean Household Income | $56,000 | $49,000 | $55,000 |
- On average DRTV viewers are four years younger than Americans
who don't watch DRTV. Among the youngest viewer group (ages 16 - 24) time spent watching infomercials has increased from a year ago. This is the highly desirable, 70 million strong population that
traditional advertisers spend billions trying to attract.
- Infomercial buyers are most likely to purchase because they "believe the product will help them" while live shopping buyers were
motivated by "finding the best price" and direct response spot buyers because they "always wanted the product." "Marketers should use these findings to influence channel and product placement
options," noted session moderator, Bill Danner.
- More than one third of (DRTV) viewers indicate that they have purchased a product that they were first exposed to via DRTV. This incidence was
highest among infomercial viewers (39%), followed by live shopping (34%) followed by 60-second to two-minute TV spots (32%).
Find out more here.