Around the Net
What To Do With Customer Feedback
- SEOmoz, Monday, October 8, 2012 2:29 PM
Joanna Lord gives marketers some ideas to get feedback good and bad. The 10 tips can provide a consistent flow of feedback that will provide insight into trends and a method to start benchmarking sentiment. She explains how to ask customers about what they need, implement the procedures, and then begin tracking the progress.
