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Marketers To Cues From Twitter Talk

Serving as a real-time feed into the national zeitgeist, Twitter has become an invaluable tool for marketers to gauge -- as even mimic -- consumer sentiment. Samsung, for example, incorporated consumer comments on Twitter into its latest TV ad, which mocks Apple's new iPhone, and, according to The Wall Street Journal, “is striking a chord with consumers.” According to Samsung, specific lines were based on "hundreds of thousands" of Tweets complaining or poking fun of the iPhone 5.
 

Read the whole story at The Wall Street Journal »

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