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Destination XL Group Looks at Various Factors to Measure the Success of its New Personalized Email Program

Earlier this month, Apparel Magazine reported that Destination XL Group had partnered with CQuotient to create a hyper-personalized email marketing program. Jay Nigrelli, VP of e-commerce for the specialty retailer revealed more details to Direct Marketing News this week. He said that the group sends out "five to 10 emails containing personalized recommendations highlighting a specific promotion." The email program is driven by data and to measure its success, Nigrelli said that the company looks at unsubscribes, opens, clicks, previous purchases, what a customer clicks on, and site behavior.

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