TechCrunch takes a closer look at Delighted -- a brand new start-up that hopes to close the consumer feedback loop for businesses. “Usually, [businesses] interact with the 5% to 10% who need
customer support, or who post complaints and questions on Facebook and Twitter, but from everyone else there’s silence,” TechCrunch writes. “So Delighted is developing new ways to
collect [all kinds] of feedback from customers.”
Read the whole story at TechCentral »
