Around the Net

How Jeff Bezos Handles Customer Complaint Emails

If an Amazon customer complains to CEO Jeff Bezos via email, he forwards on the complaint  to the appropriate party and simply adds a question mark. The department that gets the email has to jump right on it and solve the issue immediately. Then they'll have to explain what went wrong and how they'll fix the problem moving forward. 

Read the whole story at Business Insider »

Next story loading loading..