Bloomberg Businessweek checks in on the state of in-flight WiFi -- which, while readily available, is not great. In fact, “hell-sent and extortionate,” is how the business journal
describes Gogo -- the largest stateside in-flight Web provider. Still, “Gogo has dominated, commanding about 80 percent of the market,” it writes. “And as often happens with
near monopolies, Gogo has become a name people love to hate.”
Read the whole story at Bloomberg Businessweek »
It's not about the product quality, it's about locking up the distribution (airlines). Not a new model. Jet Blue's FlyFi (provided by Via Sat I think) is much better than Gogo, but you have to fly Jet Blue. Not a bad trade off.