Facebook was in the news again recently following reports that it was worried about a "context collapse" on social media -- a trend that is seeing people becoming less likely to post or share
things related to their personal lives. Although "sources familiar with the matter" noted that overall levels of sharing remained strong, many users are increasingly uploading or cross-posting content
from other sites or platforms rather than original posts about themselves. In short, photos and status updates are giving way to articles, news stories and content from third-party sources. What was
once a personal newsfeed is now much more of a, well, regular newsfeed.
In part, such a shift is an inevitable consequence of social networking having been around for such a long time. With
some of the major platforms now more than a decade old, lists of "friends" are likely to include acquaintances, work colleagues and a whole jumble of other people with whom a user has little real-life
or regular contact. It’s not hard to see why some people could therefore become less keen on broadcasting personal information -- an area where messaging apps, with their smaller, more
controlled and more personal audiences, stand to be obvious beneficiaries.
Our long-term data on the motivations that people have for using social media sheds further light on this issue.
Across the 34 countries where we survey Internet users about their attitudes and behaviours, it’s options such as sharing photos (-16%), sharing updates (-32%) and sharing opinions (-33%) that
have seen the greatest decreases over the last two years. And perhaps tellingly, it’s “staying in touch with what my friends are doing” that has experienced the biggest fall of all;
as people stop sharing, major social networks are no longer the window into other people’s lives that they once were.
At the other end of the spectrum, it’s "networking for work"
that has seen the biggest jump (+27%), helping to explain why Zuckerberg and Co. have been keen to develop Facebook At Work. Interestingly, however, FOMO ("Fear of Missing Out") has also increased in
importance; arguably, that’s a reflection of social networks having evolved into breaking news platforms in their own right and being the places where people might first become aware of a story
or trend before clicking on a link to investigate it in more detail. For some users, networks have effectively transitioned into gateways to content.
In many ways, of course it
doesn’t matter why people are using a social network as long as they keep visiting. If we take Facebook as the example, it can serve relevant ads to any user, regardless of whether they
are uploading their own posts, clicking on links shared by others or simply checking their newsfeeds for updates. Even so, the fact that Facebook is reported to be concerned about the issue suggests
that it wants to reverse the trend to stop the site from becoming a place dominated by third-party content and articles rather than the personal updates that helped it to become so popular.
That’s a clear context for why it has pushed the “On This Day” feature so heavily, and why it has linked a user’s mobile photo-stream to its app (encouraging them to post
any photos they have just taken). It doesn’t matter whether the content in question is new or recycled, as long as users share it.
More than anything, however, Facebook’s reported
desire to reinvigorate personal sharing could be a way to stop rival services from profiting from these changing behaviours. If people are increasingly using messaging apps or smaller sites to share
personal information then its own Messenger and Instagram sites might stand to profit, but so will names like Snapchat. Evan Spiegel’s app is already claiming impressive levels of video
engagement -- which aren’t far off from Facebooks in terms of views per day, despite a much smaller user-base -- and our data shows that the popularity of Snapchat among the trend-setting 16-24
demographic is still burning strongly (especially in key markets across North America and Western Europe).
What’s more, the fastest-growing motivations for using social media are good
news for other names in the social space; it’s not hard to see how fear of missing out is an obvious strong-point for Twitter, or how work-related usage could bring further growth for LinkedIn.
It’s in this context that we have to view its efforts to push the expansion of Facebook Live as well as videos on Instagram: essentially, both of them offer new ways for people to share personal
content within their newsfeeds.
Of course, some context is crucial here. Our data confirms that Facebook remains by far the most popular social network. And as people are still visiting in
their droves, its ad-supported revenue streams will remain buoyant. Even so, expect to see more announcements over the coming months that will help it to get a bit more personal with its
users.