Online Conversion Rates and Budgets Up The E-tailing Group Inc. reported, in its 4th Annual Merchant Survey, that conversion rates are rising among online retailers, with nearly twice
as many as last year reporting rates of 2-3%.
Based on a survey of more than 250 online retailers, the study reports that:
- 41% of respondents said
their conversion rates were higher than last year, while only 23% said rates were about the same
- 70% of respondents said their conversion rates were 2% or higher
-
49% said their rates were 3% or higher
- 35% said their rates were 4% or higher
Other key findings include:
- 40% of
respondents say they sell through a 3-channel strategy,
- Online sales account for 1-10% of overall sales for 36% of respondents, but 41% of overall sales for another 34% of
respondents
- 76% of marketing budgets are online this year, up from 71% last year
- 19% of respondents reported average marketing costs per order of less than
$1; 39% reported average marketing costs per order of $1-$5
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