Commentary

More Data on Trust in the News Media

In a recent article from MediaPost, it was reasonably noted that "the Pew Research Center has quantified what we already knew: Consumers are 'annoyed' with the media. The average viewer doesn’t trust their news, and probably doesn’t trust the company and brand being advertised in the middle."

Included here are excerpts from the July Pew Research Center survey of 1,365 adults that show that the public's grades for news organizations have tumbled since November, on measures ranging from professionalism and patriotism to compassion and morality.

Fewer See Press as Patriotic
"news media stands up for America" (% respondents)

Early Sep, 2001Nov 2001Now
Men39%63%42%
Women467456
Total436949
Source: Pew Research Center

A majority believes news organizations do not care about the people they report on; in November, a 47% plurality viewed the press as compassionate. The trend is similar for the public's assessment of the news media's morality, fairness and accuracy, all of which have returned to pre-Sept. 11 levels. And, while Americans are once again taking a dim view of the press, they continue to value the watchdog role that news organizations perform. Indeed, there has been a modest uptick in the number who believe press scrutiny of political leaders keeps them from doing things they should not (from 54% to 59%).

The public continues to rate coverage of the war on terror more highly than most other news stories. More than seven-in-ten gave the press an excellent or good grade for covering these stories, while more contentious news such as recent Supreme Court decisions on vouchers and the death penalty were rated less favorably.

The survey also shows that corporate scandals have begun to affect long-term attitudes toward business and government regulation. A 54% majority believes government regulation is necessary to protect the public interest, up from 50% earlier this year and 41% in 1994. Nearly six-in-ten (58%) say corporations make too much profit, and for the first time a majority (51%) strongly holds that opinion.

Criticisms With Staying Power (% of respondents)

Feb 1999Early Sep 2001Nov 2001Now
News organizations…
Are politically biased56%59%47%59%
Are careful not to be biased31263526
Neither/don't know13151815
Try to cover up mistakes66675267
Willing to admit mistakes26243523
Neither/don't know891310
News media…
Helps society solve its problems36313531
Gets in the way54585158
Don't know10111411
Source: Pew Research Center

A majority of Americans also believe news organizations are becoming more powerful. By two-to-one (57%-29%), the public says the media's influence is growing, not decreasing. That opinion has been one of the few constants regarding the press - last September, 55% said the media's influence was growing. Even in the mid-1980s, when the public's overall opinion of the media was more favorable, 63% held that view.

You can find out more here.

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