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Macy's Tests Self-Service Shoe Departments

Macy's is bringing its new self-service shoe concept to three Chicago-area stores. The approach is one piece of a new shoe strategy the retailer began testing at some stores in California and the southwestern U.S. last fall, focused on making sure Macy's has in-demand brands, stocks the right shoes and makes shopping less of a hassle.

Read the whole story at Chicago Tribune »

1 comment about "Macy's Tests Self-Service Shoe Departments".
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  1. PJ Lehrer from NYU, May 25, 2017 at 8:42 a.m.

    Copying DSW's model will create the convenience Millennials crave.  But how many shop in stores?  The comments from my students were mixed.  Check them out here...

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