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Uber Emails Formers Riders To Admit It Has Fallen Short

Uber sent an email to inactive riders last Friday in an attempt to win them back. "In expanding so quickly, we failed to prioritize the people that helped get us here," Uber said in the email, according to Business Insider. "Ultimately, the measure of our success is the satisfaction of our riders, drivers, and employees — and we realize that we have fallen short." The email went to former riders in several markets.

 

 

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