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Rent The Runway Snafu Causes Order Delays

Bad PR for fashion rental firm Rent the Runway, which "has put a temporary hold on accepting new subscribers and new event rentals after a tech system upgrade in its warehouse caused" massive order delays, according to Chain Store Age. The company's snafu affected "hundreds of Rent the Runway customers," who "have been posting about canceled deliveries and three-hour-plus customer service wait times on its  Facebook and Twitter accounts." And in what seems related news, the  company's head of supply chain, Marv Cunningham, will be leaving at the end of September.



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