Walmart is officially confirming reports that it has opened a pilot supercenter format in Fayetteville, Arkansas that replaces traditional, in-person checkout lanes with self-checkout
kiosks. “Instead of arranging POS terminals in lanes, the store has a front-end layout in which 34 registers line the edges of a wide-open area,” according to Chain Store
. All the cashiers in the store have been transitioned to a new role called “host” and are available to show customers to open registers or assist them if they do not wish to use
the self-service features.
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