Speak to Young Consumers in Their Medium
In a recent release from Forrester, compiling information from several reports and a survey of young US and Canadian consumers age 12 to 21,
the summary concludes that to reach the youth market, one needs to reach young consumers on their terms and, more importantly, speak a dialect that they understand. The report addresses reaching these
73 million people under the age of 18 in the US, as well as those in the Canadian markets.
- More than two-thirds of young consumers own PCs, DVD players, home
stereos, game consoles, mobile phones, and handheld videogames. MP3 players rank first on young consumers' wish lists; camera-phones rank third.
- Teens spend 11 hours a week
surfing the Web, and 79% of them can be found visiting game sites like gamezone.com. More than one-third visit music sites for artists like Kanye West or The White Stripes, and almost half favor sites
dedicated to films like "Napoleon Dynamite."
- More than half of young consumers rely on their friends and families for purchase advice, and 65% tell others about products they
like. Electronic communication tools favored by youth are IM, mobile phones, and email.
- 94% of young consumers own some device that they use for game-playing. More than half of
young consumers prefer gaming to watching TV.
- As rates of file-sharing decline, young consumers buy more music online. Legal alternatives to Gnutella and eDonkey, give young
consumers an easy, inexpensive, and conscience-friendly way to fill up the MP3 players they plan to buy.
The writer concludes that it's important to master the tools that young
people use to communicate. Young consumers prefer to be engaged in-person. In-store kiosks and other interactive face-to-face exchanges will get and keep young consumers' attention. Young consumers
are open to email about upcoming online promotions and new advergames.
Items the Respondents Said They Could Not Live Without
(% of North American Online youth ages 12-17)
Source: Forrester Consumer Techographics, Q1 2005
More information about these
studies is available from Forrester.