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Nike CEO Addresses Customer Trust Issues

  • Complex, Thursday, March 11, 2021 6:06 PM
Nike CEO John Donahoe said the resignation of former vice president Ann Hebert "sparked questions" about whether customers can trust Nike around product launches. The resignation came just days after Bloomberg Businessweek published a story about the sneaker resale business run by her 19-year-old son, Joe, raising questions of nepotism and unfairness around limited sneaker launches. “Part of the way Nike plans to rectify this, the CEO said, is to do an audit of its launch process to ensure consumers have confidence in the way it releases limited-edition sneakers,” per Complex.

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